TSince ArtiAi provides digital consulting services, all purchases are delivered electronically and tailored to each client.
1. Non-Refundable Services
All digital marketing consulting plans, including:
- Starter Plan
- Premium Plan
- Custom Strategy
- Audits or analytics
- Marketing documents
are non-refundable once access or deliverables have been provided.
This is because our work consists of time, expertise, and personalized outputs that cannot be returned.
2. Subscription Refunds
Monthly subscription payments are non-refundable, including:
- Partial months
- Unused time
- Late cancellations
You may cancel your subscription at any time (see Billing Policy below).
Cancellations apply to future billing cycles only.
3. Exceptions
Refunds may be granted only if:
- You were charged by mistake due to a technical error
- Duplicate payments occurred
In those cases, contact us at [email protected] within 7 days.
4. Contact
For any question regarding refunds:
[email protected]